Shipping Policy
Effective Date: 8/5/2024
At Shope247, we strive to provide a seamless shopping experience with reliable shipping services. Below is our shipping policy to help you understand how we handle shipping for your orders.
1. Shipping Methods and Costs
1.1 Shipping Methods:
We offer several shipping options to suit your needs, including standard and express delivery. Shipping methods and associated costs are calculated at checkout based on your location and the size and weight of your order.
1.2 Shipping Costs:
Shipping costs are determined at checkout. We offer free shipping on orders over RS 14500 within Paksitan. For orders outside this region or international orders, shipping fees will apply as calculated based on the destination.
2. Processing Time
2.1 Order Processing:
Orders are processed within 3a4 days from the time you place your order. Orders placed on weekends or holidays will be processed on the next business day.
2.2 Order Confirmation:
Once your order is processed, you will receive a confirmation email with details of your order and an estimated delivery date.
3. Delivery Times
3.1 Delivery Within Lahore:
For addresses within Lahore, we offer same-day delivery if the order is placed before 12:00 PM. Orders placed after this time will be delivered the next business day.
3.2 Delivery Outside Lahore:
For orders outside Lahore, delivery typically takes 3-4 business days. Delivery times may vary depending on the destination and weather conditions.
3.3 International Orders:
International orders may take longer to process and deliver. Delivery times and costs will be calculated based on the destination country and shipping method selected.
4. Tracking Your Order
4.1 Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
4.2 Tracking Issues:
If you encounter any issues with tracking your order or if you do not receive your tracking number, please contact our customer service team for assistance.
5. Delivery Issues
5.1 Missing or Delayed Shipments:
If your order is missing or delayed, please contact us at contact@shope247.store. We will work with our shipping partners to resolve the issue and ensure your order reaches you as soon as possible.
5.2 Incorrect Address:
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or misdelivery caused by incorrect or incomplete addresses provided by the customer.
6. Shipping Restrictions
6.1 Restricted Areas:
We may not be able to deliver to certain locations due to restrictions from our shipping partners. If we cannot fulfill your order due to shipping restrictions, we will notify you and provide a refund if applicable.
7. Changes to Shipping Policy
We reserve the right to update or modify our shipping policy at any time. Changes will be effective when posted on our website. Please review this policy periodically for any updates.
8. Contact Us
If you have any questions or need further assistance regarding shipping, please contact our customer service team at:
Email:contact@shope247.store
Phone:+923184334436
Address: [Your Business Address]
